Your invoice number isn't required but I've found they respond a lot faster if you submit complete information. Then click E-mail us and fill out the form. See /legal/privacy/en-ww for the Apple Privacy Policy. Once on the iTunes support site, on the left hand column navigate to iTunes Store Account and Billing. All plans can be cancelled at any time in accordance with your AppleCare+ Terms and Conditions, which can be found at /legal/sales-support/applecare/applecareplus/. You can manage your monthly payment plan by going to your account settings on your device after purchase. For monthly payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. You are not required to purchase an AppleCare+ plan to use the Apple Support app. Note: The Apple Support app and certain features are available only in select countries or regions. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in. Apple support scam: In this scam, you usually receive a phone callor often, several calls in less than an hour from what appears to be the real Apple support phone number, but instead the. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. Learn how to manage your subscriptions, reset your Apple ID password, and more. Apple Support gives you personalized access to solutions for all of your Apple products and services. Need help? Get the support you need for the Apple products you love-all in one place.
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